We don’t like to think in disabilities. We like to think in possibilities. Every traveller is a family member. Or a friend. It’s that simple. And when you travel, you need to do the things travellers do. You go by plane, by boat or on the road. You wine and dine in restaurants, coffee places and ice cream parlors. And you sleep in hotels. Grand hotels, family hotels, business hotels, art hotels, safari lodges, beach hotels, mountain places, cosy hotels and themed hotels.
So if you are visually impaired, you need some extra’s to be able to do what you need to do. And if you have trouble hearing, you need other adjustments. When you use a wheelchair, significant changes in construction need to be made. Ramps, enough space to move around, and of course you need to use a bathroom as you need to do. To mention some.
Why is it then that a lot of changes and adjustments need to be made still in the hospitality industry? After all, to turn your business into a fully accessible business (whether you own a taxi company, a railroad company, a museum, a theater or a hotel) you need to make adjustments only once. And after that, many many travellers or tourists will come visit. Because they are a family member, or a friend. And friends and families TRAVEL TOGETHER. Always.